Market Square Arena
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Located in the heart of Downtown Indianapolis, Market Square Arena is home to the Indiana Pacers, The Indianapolis Ice and the Indiana Twisters. Market Square Arena also hosts the biggest names in concerts, ice shows, family shows and sporting events.
The extensive interstate system that carries spectators to and from the center of the city makes Market Square Arena one of the most accessible in the nation. An hour's drive brings the majority of Indiana's citizens to the doors of Market Square Arena, truly making it an entertainment hub of the city of Indianapolis and the state of Indiana.
The Market Square Arena Box Office is located on the 6th level. Tickets for Arena events can be purchased with cash, Mastercard, Visa or Discover. Will Call is located on the South side of Market Street beginning 2 hours before the event. Prior to that time, will call may be picked up at the Box Office. Will call for Indiana Pacer games is in the 6th level Box Office. Box Office Hours: Monday - Friday 10 a.m. to 5 p.m., Saturday 10 a.m. to 4 p.m., Sundays and Holidays open 2 hours prior to the event (only if event is scheduled). Weekend hours during the summer months vary. Children 24 months and older need tickets for events. Market Square Arena Box Office is a Ticketmaster outlet. Tickets for outlet sales may be purchased with cash or checks.
The Market Square Arena Box Office is located on the sixth floor of the Arena and is accessible by both the North and South side elevators. The Box Office ticket windows allow easy access and communications for all guests with speakers at each window.
QUESTIONS OR EMERGENCIES
Contact any red coat usher, uniformed police officer or peer group security with questions or emergencies during and event. Guest Services is located on the 3rd level, northwest corner. Emergency phones are located throughout the 3rd and 6th levels. The Administrative Office is located on the 3rd level, northwest corner. Lost and found, cameras and any other items not allowed in Arena may be checked at the office.
Smoking is not allowed in Market Square Arena except in designated smoking areas including outside the control gates on level 3, in the Box Office Lobby on level 6, and outside on the plazas on level 6. The sign policy varies from event to event. Signs no larger that 22" x 28" are allowed at Pacer, Ice and Twister games and must not containing vulgar content or language and may not be supported by or attached to sticks. Signs must not block the view of Arena guests. The camera policy varies from event to event. Please look for instructional signs or ask your ticket taker for event policy.
Public entrance for events on the 3rd and 6th level (depending on event). Elevators are located on the Northwest and Southwest sides. Escalators are located on the North side, level 3 to level 6, and on the South side, level 1 to level 3 and level 3 to level 6. Pedestrian ramps and stairs are located on all sides.
MARKET SQUARE GARDENS
is a full-service restaurant located on the 7th level of Market Square Arena. On the east side of the restaurant, guests can view all of the sporting events, concerts and family shows while they dine. On the west end of the restaurant, guests will enjoy a spectacular view of downtown Indianapolis' Monument Circle.
The Gardens is open during events only and is also available for private, catered functions.
Reservations are accepted for all Arena events and are required for all home Pacer games.
For reservations, catered functions or more information, call the Market Square Gardens at 317-634-4194.
CONCESSION AND NOVELTY STANDS
Located on the 3rd and 6th levels (depending on event). Located on street level at 300 E. Market Street, the Pacers Home Court Gift Shop can fill all your Pacers apparel and novelty needs. 317-263-2164 You can also visit the Pacers Home Court Gift Shop II located near Nordstrom on Circle Centre mall's ground floor.
Located on the 3rd and 6th levels. All restrooms are wheelchair accessible. Baby Changing stations are located in all women's restrooms, and in 2 men's restrooms on the 6th level, northwest and southwest sides.
VIDEO AND T.V. MONITORS
Over 50 monitors are located throughout the arena concourses, meeting rooms, concession stands and restaurant for guest convenience. Radio play-by-play or in-house P.A. can also be heard throughout the Arena. Inside the Arena, there are four 15' x 20' screens in each corner for up-close shots, instant re-plays and videos. The center scoreboard has four sided color matrix for guest information and fan messages. Our sound system is state-of-the-art with speaker clusters underneath the scoreboard and throughout the catwalk for full Arena coverage.
YOUR OPINION MATTERS
Market Square Arena is interested in the opinion of every guest that attends and event. If you have other questions or comments please call 317-639-6411 or E-Mail.
MARKET SQUARE ARENA SPECIAL SERVICES AND ACCESS GUIDE
Market Square Arena offers all guests an accessible, safe environment for the best professional and amateur sports, family shows and concerts. With our special services and access, all guests have the opportunity to purchase tickets, park and attend any of our events with ease and enjoyment.
For additional information or assistance, please contact the Market Square Arena Administrative orrice at 317-639-6411.
The North and South parking garages are attached directly to the Arena. Accessible Parking Spaces have been reserved in both garages on eachlevel, adjacent to the elevators. Van accessible spaces are available on the first level of both garages. Please contact the Garage Office at 317-261-6245 if additional arrangements are necessary.
Access ramps are located at the East side of the Arena along New Jersey Street to provide access to the Arena from street level and all Arena parking garage levels. On the West end of the Arena above Alabama Street, access ramps are available from the third, fourth, and fifth levels of the parking garage and to the sixth level entrance of the Box Office Lobby.
Automatic doors are located on the street level of the North and South Market Street entrances.
The elevators are located on the West side of the Arena, on the North and South sides of Market Street. Four public elevators serve all garage levels, as well as the third and sixth levels of the Arena and the seventh level restaurant. Each elevator is equipped with Braille signage, wheelchair accessible keys and audible bells. In addition to the four public elevators, a larger elevator is available to accommodate special groups. Prior arrangements may be made with the Market Square Arena Guest Services Office at 317-261-6209 or the Administrative Office at 317-639-6411.
The Market Square Arena Box Office is located on the sixth level of the Arena and is accessible by both the North and South side elevators. The Box Office ticket windows allow easy access and communications for all guests with speakers at each window.
Market Square Arena offers accessible seating areas to accommodate all guests. Tickets are sold on a first-come first-served basis through the Market Square Arena Box Office, all Ticketmaster outlets and Charge-By-Phone at 317-239-5151. The Ticketmaster TDD Charge-By-Phone number is 800-359-2525. Please inform your ticket seller when requesting special accommodations.
Accessible restroom facilities are conveniently located on the third and sixth levels of the Arena on both the North and South sides of the building.
Public Telephones and Water Fountains
Accessible water fountains and volume enhanced public telephones are available throughout Market Square Arena.
Red emergency phones are located throughout the Arena and are accessible to guests in wheelchairs. The red emergency phones ring directly into Guest Services.
Sound Enhancement System
Market Square Arena offers the use of an FM Sound Enhancement System as a service to our guests. Each receiver can be checked out from the Administrative Office located on the Northwest corner of the third level on a per event basis.
A TDD phone is available for guests to use in the third level Administrative Office Lobby of Market Square Arena. Please contact an usher for assistance or directions.
American Sign Language
Select staff members of Market Square Arena have been trained in American Sign Language to assist those most comfortable with this form of communication.
In addition to the Braille Information signage throughout the Arena, Market Square Arena concession stands and the Market Square Gardens Restaurant offer Braille menus. The Market Square Gardens Restaurant is located on the seventh level of the Arena and is accessible by the North and South side elevators. This special services and access guide is also available is Braille.
Source: Market Square Arena
INDIANAPOLIS TO DECIDE FUTURE OF MARKET SQUARE ARENA
September 23, 1999
Copyright 1999 MediaVentures
The former home of the Indian Pacers, Market Square Arena, could be put in the path of a wrecking ball if city officials decide to follow two recommendations they have received. Before deciding, Mayor Stephen Goldsmith says he'd like to have public hearings on the issue. The NBA team moves to the new Conseco Fieldhouse this fall.
While the building still has some life in it, it also provides competition for the new $183 million fieldhouse. The arena would also need an investment of up to nearly $35 million to remain active and consultants say even then, the building has only a 15 year life remaining. The reports say the investment is not wise considering the life of the building. City officials say they want to hear from the public, but they also want to make sure voters understand the reasons if the venue is razed.